PRIVACY POLICY

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  1. Introduction

This Privacy Policy explains how ACTUS AI, Sole Proprietorship for Consulting Services, PIN: 59182545079, with its registered office at Ulica Ivan Rendića 19, 10000 Zagreb, Croatia, collects, uses, stores, and protects your personal data when you visit our website www.actusai.eu.

The data controller for personal data processed through this website is:
ACTUS AI, Sole Proprietorship for Consulting Services
Address: Ulica Ivana Rendića 19, 10000 Zagreb
Email: info@actusai.eu

  1. What Personal Data Do We Collect?

You can browse our website without providing any personal data. We only collect personal data if you choose to contact us via the contact form or email. In such cases, we may process:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Company OIB (tax ID)
  • Any other personal information you voluntarily provide

  1. Purpose and Legal Basis for Processing

Your data is processed for the following purposes:

  • To respond to your inquiry or request via the contact form or email (legal basis: GDPR Art. 6(1)(b) – pre-contractual or contractual steps).
  • To comply with legal obligations (GDPR Art. 6(1)(c)).
  • To send promotional materials only with your explicit consent (GDPR Art. 6(1)(a)).
  • To inform existing clients about service updates based on legitimate interest (GDPR Art. 6(1)(f)), unless you object to such communication.

  1. Cookies

Our website uses only technical cookies necessary for the proper functioning of the site. We do not use analytics or marketing cookies.

  1. Recipients of Personal Data

Your data is not shared with third parties except:

  • where legally required (e.g., requests from supervisory authorities),
  • when we use trusted service providers (e.g., hosting, email delivery), bound by data processing agreements.

  1. Data Transfers Outside the EU/EEA

We do not transfer your personal data outside the EU/EEA. All data is processed on servers located within the European Union.

  1. Data Retention

  • If no business relationship is established, your personal data will be deleted no later than 6 months after the last communication.
  • If a business relationship exists, data is retained for the duration of the contract and any applicable legal retention period (e.g., 11 years for accounting records).
  • If a complaint is submitted to a supervisory authority, data may be retained until the process is finalized.

  1. Your Rights

You have the right to:

  • Request access to your data
  • Request correction of inaccurate data
  • Request the deletion of your data
  • Request restriction of processing
  • Object to processing based on legitimate interest
  • Request data portability

To exercise your rights, please contact us at: info@actusai.eu

  1. Right to Lodge a Complaint

If you believe your data is being processed unlawfully, you may file a complaint with the Croatian Personal Data Protection Agency (AZOP):
Email: azop@azop.hr
Website: www.azop.hr

  1. Changes to the Privacy Policy

We may update this Privacy Policy periodically to ensure accuracy and compliance. Any changes will be posted on this page.
Last updated: 20.07.2025